Frequently Asked Questions

  • General Information
  • SLIP Assistance
  • Invoices and Payments
  • How do I register an agent with the SLAS Clearinghouse?
    • Go to the SLIP login page and click on the Register button. Submit the required information for the licensed surplus lines agent. After the registration information is completed, the agent will receive an email with the login credentials.

      States require that SLIP users use the agent's email address to register for the SLAS Clearinghouse. Please do not use an agent representative email address in the Agents Contact Person section of the registration form. The Agents Contact Person section of the registration form should be used to indicate the representative responsible for reporting transaction data and answering questions related to SLIP filings.

  • Do I need a separate SLAS Clearinghouse SLIP login for each state when reporting to the SLAS Clearinghouse?
    • No. You only need one registration for SLAS Clearinghouse SLIP to report for all member states. 

      However, each surplus lines licensee for the member states will need a separate SLIP account. Surplus lines licensees should use their National Producer Number when registering with SLAS Clearinghouse.

  • What states are currently using the SLAS Clearinghouse filing platform?
    • The states that are currently using the SLAS Clearinghouse system are South Dakota, Tennessee, and Wyoming.

  • Where can I find my National Producer Number (NPN) to use for registration?
  • How do I report a multistate policy?
    • Multistate policies for South Dakota, Tennessee, and Wyoming are filed in SLAS Clearinghouse SLIP using the same steps as a single state policy. Premium allocation is not required when reporting a multistate. To report the transaction, select Policy then New Policy in the navigation menu and submit the policy data for the appropriate state.

  • Who has regulatory authority over policies filed with the SLAS Clearinghouse?
    • The state has the regulatory authority over all surplus lines policies reported to the SLAS Clearinghouse. However, SLAS Clearinghouse staff is available to assist with questions, including licensing, insurer eligibility, diligent effort, compliance with state laws, and billing.

      Please visit our Contact page to contact a SLAS Clearinghouse staff member.

  • Our agency has a new surplus lines agent. How do we transition from the previous surplus line agent to the new agent?
    • You will need to request a Transfer of Business and email it along with any supporting documents (i.e., BOR letter, etc.) to slas.info@fslso.com The policy(s) will be transferred once the SLAS Clearinghouse staff receives the completed form(s).
  • Are quarterly affidavits or tax reports filed to SLAS Clearinghouse?
    • Quarterly affidavits for Tennessee and Wyoming are filed through the SLAS Clearinghouse. The affidavit is only required if business has been submitted during the reporting period. If no business is reported, an affidavit filing is not required.

      South Dakota does not require affidavit filings.

  • How do I file transactions to the SLAS Clearinghouse?
    • Brokers can submit policy data to the SLAS Clearinghouse two ways.

      SLIP
      SLIP allows brokers to submit single transactions.

      XML Batch
      XML Batch allows large-volume brokers to submit multiple transactions in a single file upload.


  • How can I calculate the taxes and SLAS Transaction fees charged on policies filed with the SLAS Clearinghouse?
    • Taxes are charged based on each state's taxation rules. Customers can use the SLAS Clearinghouse Tax Estimator to estimate the state taxes and SLAS Transaction fee for transactions reported through the SLAS Clearinghouse.
  • What is the SLAS Transaction Fee?
    • The SLAS Transaction fee is charged on the gross premium (premium plus all taxable policy fees) for all transactions reported to SLAS Clearinghouse SLIP and XML Batch. The table below shows the SLAS Transaction fee rate based on the policy effective date.

      Policy Effective Date

       Transaction  Fee Rate

      New and renewal policies (and subsequent endorsements) with an     effective date on or after July 1, 2015.

      0.175%

      New and renewal policies (and subsequent endorsements) with an     effective date between July 1, 2012 – June 30, 2015.

      0.300%

  • Is the SLAS Transaction Fee refundable?
    • Yes, the SLAS Transaction fee is refundable based on the unearned or returned premium on return premium or cancellation endorsements.

  • What should I do if I have forgotten my username and password?
    • Select the Forgot Password link on the SLIP Login Page and enter the e-mail address associated with your SLAS SLIP account. A new password will be sent to you. If you need further assistance, please contact SLAS staff at 877.267.9855, Option 1.

  • How do I file an endorsement?
    • To file an endorsement to a policy previously entered into SLIP, select Endorsement/Other or Policy Search from the Policy tab on the navigation menu. Enter the policy number or insured name to search for the original policy filing, and click the Add Transaction link to the left of the policy number being endorsed. Then, complete the transaction information for the endorsement and click Submit.

  • How do I correct a transaction that I have already submitted to the Clearinghouse?
    • If the transaction was reported with incorrect information, you would need to edit the transaction data by going to the Policy tab on the navigation menu and selecting Policy Search. Search for the policy using any of the policy search criteria, and then click View to the left of the policy number you want to correct.

      Edit Policy Information: If the policy number, expiration date, insured name, insured address, or location of risk is incorrect, you can edit the information by clicking the Edit button in the bottom right of the Policy Information box, correct the incorrect information, and click Save.

      Edit Transaction Information: If the coverage code, tax status, transaction type, effective date, policy expiration date, insurer(s), premium, or policy fees are incorrect, click the Edit icon to the left of the incorrect transaction, and click the Edit button at the bottom of the Transaction Information box. Update the incorrect information and click Submit. You'll receive a system notice that this edit will create backout and correction transactions. Click OK to submit the correction.

      Backout Transaction: If you filed the transaction in error and need to remove it from SLAS SLIP, you'll need to use the Backout feature to reverse the erroneous transaction. To reverse — or “back out” — the transaction, click the Edit icon to the left of the erroneous transaction, then click the Backout button at the bottom of the Transaction Information box. Clicking the Backout button will automatically reverse the transaction data, taxes, and SLAS Transaction fees.

      Please note that editing a transaction or filing a backout transaction on a policy submitted in a previous quarter will not adjust the original invoice. The adjustments to the taxes and SLAS Transaction fees, if applicable, will be shown on the invoice received at the end of the quarter when the edit or backout transaction is filed.

  • Why does my confirmation number begin with a "Q"?
    • A confirmation number beginning with a "Q" indicates the transaction is questioned. Transactions that do not meet the business rule requirements of the SLAS SLIP platform are referred to as Transactions In Question (TIQ) and are indicated with a "Q" at the beginning of the confirmation number.

      The types of TIQs are:

      • SA2 (Standalone Endorsement),
      • URP (Unbalanced Return Premium),
      • URF (Unbalanced Return Policy Fees), and
      • TS7 (Tax Status 7 - Tax-Exempt Insured).
  • What is a Standalone Transaction (SA2) Transaction in Question?
    • A Standalone Transaction (SA2) is when an additional premium transaction is filed without the originating new business or renewal transaction. This TIQ can occur either by:

      1. Filing the endorsement without the new business or renewal transaction, or
      2. Reversing the new business or renewal transaction without reversing the endorsement.

      To correct this TIQ, submit the new business or renewal transaction in SLIP or XML Batch, or edit the effective date of the additional premium endorsement to fall within the policy period.

  • What is an Unbalanced Returned Premium (URP) Transaction in Question?
    • An Unbalanced Returned Premium (URP) TIQ is when a return premium or cancellation transaction is filed with a premium that is greater than the total premium submitted for the same coverage code and policy period.

      To correct this TIQ, correct the premium amount on the return premium or cancellation endorsement.

  • What is an Unbalanced Returned Policy Fee (URF) Transaction in Question?
    • An Unbalanced Returned Policy Fee (URF) TIQ is a return premium or cancellation transaction with a policy fee amount that is greater than the total policy fee submitted for the same coverage code and policy period.

      To correct this TIQ, correct the policy fee amount on the return premium or cancellation endorsement, or submit the additional policy fees required to make the policy fees paid greater than the returned policy fees.

  • What is a Tax Status 7 (TS7) Transaction in Question?
    • A Tax Status 7 (TS7) TIQ is a new business or renewal transaction that was submitted using tax status 7. Tax Status 7 was created for tax-exempt insureds.

      These TIQs must be accepted by SLAS staff. When a transaction is questioned as TS7, SLAS staff will reach out to the regulatory state to verify that the insured is exempt and accept the TIQ. There is no action by the agent that needs to be done to have the TIQ accepted.

  • Do I need to file the individual syndicate names when submitting a transaction placed with Lloyd's of London?
    • No, select Lloyd's, Underwriters of London when reporting the transaction in SLAS SLIP.

  • How do I submit a policy if the insurer listed is not available in the SLAS SLIP Insurer dropdown menu?
    • If the insurer for your policy does not appear on the insurer list in SLAS SLIP, please contact SLAS staff at 877.267.9855, option 1.

  • How do I file a policy with multiple lines of coverage?
    • To file a policy with more than one coverage type, click on New Policy under the Policy tab and complete the policy and transaction information, including the type of coverage and premium associated with that coverage, and click Submit. Then, click the Add Transaction button on the Policy Details screen, and when prompted, click Add New Code in the coverage code drop-down list. Select the appropriate coverage and complete the transaction information, including the type of coverage and premium for the line of coverage you are filing.
  • How do I file a layered policy with multiple insurers?
    • To file a policy with more than one insurance carrier, click on New Policy under the Policy tab and complete the policy and transaction information. In the insurer section on the Transaction Information page, enter the first insurer and associated premium and policy fees (if applicable). Then click the Add Insurer link and complete the insurer information. Repeat these steps for each carrier on the policy.

      If you need to delete a layer, click the blue minus sign button to the right of the policy fee field. Once you have completed the premium and policy fees for all insurers on the policy, click Submit.

  • How do I file a renewal transaction?
    • There are multiple ways to submit a renewal transaction.

      Renewal Wizard
      To access the Renewal Wizard, select Renewal from the Policy tab. Enter the policy number exactly as it was previously submitted. If you don’t know the policy number or are unable to find it, click Advanced Search to expand the search criteria. If the policy number has changed at renewal, please update the policy number or any other insured information that has changed since the policy was first reported. If the policy number or insured information has NOT changed, click Next and submit the renewal information on the Transaction Information screen.

      The renewal wizard can be used for renewal transactions where the policy number has changed or where the policy number remains the same at renewal. The policy must have been previously reported in SLAS SLIP to use the Renewal Wizard.

      Policy Search/Renew Option
      The Policy Search/Renewal option can be used for renewal transactions where the policy number has changed or where the policy number remains the same at renewal. The policy must have been previously reported in SLAS SLIP to use the Policy Search/Renewal option.

      To access the Policy Search/Renewal option, go to the Policy Search screen under the Policy tab and search for the policy. Click the Renew link to the left of the policy number. If the policy number has changed at renewal, please update the policy number or any other insured information that has changed since the policy was first reported. If the policy number or insured information has NOT changed, click Next and submit the renewal information on the Transaction Information screen.

      New Policy Option
      The New Policy option should be used if you are filing a renewal transaction for a policy that has not been reported in SLAS SLIP or filing a renewal transaction with a new policy number. To access the New Policy option, select New Policy from the Policy tab on the navigation menu. Complete the policy information, including the renewal policy number, and click Next. Then, complete the transaction information for the renewal and click Next to review the data entered and submit the transaction. The following renewal option should only be used if the policy number has NOT changed.

      Policy Search/Add Transaction Option
      If the policy number did not change at renewal, go to the Policy Search screen under the Policy tab and search for the policy. Click the Add Transaction link to the left of the policy number. Select the previously used coverage code or select Add New Code to add a new code to the policy. Click Next on the Policy Information screen and submit the renewal information on the Transaction Information screen. 

      NOTE: Changing the policy number using this method will change the policy number for all transactions reported for the policy (i.e., any prior new business or endorsement transactions reported).

  • Are declinations required for Tennessee policies?
    • Tennessee requires at least three insurer declinations for every new business or renewal policy reported. To add an additional declination, click the Add Insurer link at the top of the Declinations box. To delete a declination, click the 'X' to the right of the insurer declination. The insurer declination information for all policies should be retained by the surplus lines agent to be reviewed by the State of Tennessee Department of Commerce and Insurance upon request.
  • I have an endorsement for a policy that was reported under an agent who is no longer the agent of record. How do I file the endorsement?
    • Contact the SLAS Clearinghouse staff at info@slasclearinghouse.com and request a Transfer of Business. Complete the Transfer of Business Forms, including a listing of the policy(s) that need to be transferred to the new agent of record, and email the completed form to slas.info@fslso.com. The SLAS staff will advise you once the transfer is complete. You will then be able to search for the policy in SLIP and file the endorsement.

  • How do I run a report that will show all the transactions I have submitted for a given time period?
    • The SLIP Transactions Report provides a list of transactions reported under an agent’s license during a given time period. This report can be run for any date range and can be exported to a .pdf or .csv format. To run the report, select SLIP Reports from the Reports tab on the navigation bar, and select SLIP Transactions Report in the drop-down box. Enter the following criteria:

      • State,
      • Submit date (when a transaction was filed in SLAS SLIP) or effective date (the effective date of the transaction),
      • Enter the date range for the transactions you would like to include in the report, and
      • Select the report type (.pdf or .csv).

      Then click Generate Report.

      PLEASE NOTE:

      1. Make sure your pop-up blocker is disabled before generating the report.
      2. If transactions have been transferred to a new agent of record, they will NOT appear on the relinquishing agent’s SLIP Transactions Report. Transferred transactions will appear on the current agent of record’s SLIP Transactions Report.

  • I am filing a Tennessee policy for an Exempt Commercial Purchaser. What do I enter for the declination information?
    • When entering a policy for an Tennessee Exempt Commercial Purchaser, you will need to enter the following information for all three required declinations:

      • Insurer Name: Exempt Commercial Purchaser
      • NAIC #: 00000
      • This information is only needed when entering new business or renewal transactions.
  • How and when will I receive my invoices?
    • Tax and SLAS Transaction fee invoices are issued on the first business day following the end of each calendar quarter for business reported in the preceding quarter. All invoices are delivered to the SLIP Inbox.

      The first page of the Billing Report is the invoice for state taxes. Find the SLAS Transaction fee invoices via the link in the SLIP Inbox or the View Invoices page under the Invoicing tab.

      The Billing Report lists all transactions included in the state tax and SLAS Transaction fee invoices. The report is the tool to reconcile invoices and payments to the SLAS Clearinghouse.

      Please visit the Invoicing and Payments page for more information on tax or SLAS transaction fee invoices and payments.

  • How many invoices will I receive from the SLAS Clearinghouse?
    • You may receive up to four invoices:

      • A tax invoice for each state in which you reported business during the preceding quarter, and
      • A SLAS Transaction fee invoice for the transaction fees charged on all transactions reported in the previous quarter.
  • Where can I locate my tax invoice(s)?
    • State tax invoices are on the first page of the Billing Report, which is delivered to the SLIP Inbox on the first business day following the end of the quarter. Billing Reports can also be generated in SLIP Reports under the Reports tab once the quarter has ended and the tax invoices have been issued.
  • Where can I find the supporting documentation of what was charged on my invoice?
    • The Billing Report is the supporting documentation for the quarterly invoices and should be used to reconcile the state tax and SLAS Transaction fee invoices received following the end of the quarter.

      State tax invoices are on the first page of the Billing Report delivered to your SLIP Inbox, along with a link to the SLAS Transaction fee invoices. Transaction fee invoices can also be found on the View Invoices page under the Invoicing tab in SLIP.

      Following the end of each quarter, the Billing Report is pushed to the SLIP Inbox and can also be generated in SLIP Reports under the Reports tab.

  • What is a Billing Report?
    • The Billing Report is the supporting documentation for the quarterly invoices and should be used to reconcile the state tax and SLAS Transaction fee invoices received following the end of the quarter.

      State tax invoices are on the first page of the Billing Report delivered to your SLIP Inbox, along with a link to the SLAS Transaction fee invoices. Transaction fee invoices can also be found on the View Invoices page under the Invoicing tab in SLIP.

      Following the end of each quarter, the Billing Report is pushed to the SLIP Inbox and can also be generated in SLIP Reports under the Reports tab.

  • Can I run a my own Billing Report?
    • Yes, you can run a Billing Report in SLAS SLIP for any preceding quarter by clicking on the Reports tab and selecting SLIP Reports from the menu.

      Then select the desired reporting period (Quarter and Year) and state, and click Print.

      The report is available in a .pdf or .csv formats.

  • Nothing happens when I click on the Billing Report link in my SLIP Inbox. How can I view my invoice and report?
    • If you are having trouble accessing your reports from the SLIP Inbox, check your computer settings to ensure pop-up blockers are turned off before clicking the link.

      You may also need to hold down the Control (CTRL) key while clicking the link. For further assistance, please call 877.267.9855, option 1.

  • When are payments due?
    • Tax and SLAS Transaction fee invoices are issued on the first business day following the end of each calendar quarter for business reported in the preceding quarter. The quarterly payment due dates are listed in the table below.

      Reporting Period

      Invoices Issued

      Due Date

      First Quarter (January - March)

      April

      May 15

      Second Quarter (April - June)

      July

      August 15

      Third Quarter (July - September)

      October

      November 15

      Fourth Quarter (October - December)

      January

      February 15

  • Can I pay all invoices in a single payment?
    • SLIP allows customers to submit a single ACH payment for all state tax and SLAS Transaction fee invoices. The system will automatically send the ACH payment to each of the respective states/entities.

      Please provide your bank with the Company IDs listed below prior to submitting the ACH payments in SLAS SLIP.

      Payee

      Invoice Type

      Payment Type

      Payment Information

      South Dakota

      Taxes

      ACH Only

      Company ID: 1466000334

      Company Name: SD DLR-DIV OF INS

      Entry Description: SURPLSLNES

      Tennessee

      Taxes

      ACH Only

      Company ID: V626001445

      Company Name: Tennessee DCI

      Wyoming

      Taxes

      ACH Only

      Company ID: A830208667

      Company Name: Wyoming Insurance Department

      SLAS Transaction Fee (FSLSO)

      Transaction Fee

      ACH or Check

      Company ID: 2593501857

      Company Name: FSLSO SLAS Fee


      Check Payment:

      FSLSO

      P.O. Box 946593

      Atlanta, GA 30394-6593


      Overnight Check Payment:

      Wells Fargo Lockbox Services - #864593

      3585 Atlanta Avenue

      Hapeville, GA 30354

  • I made an edit to a transaction that is on my current invoice. Can I make a partial payment to include that correction?
    • No, invoices must be paid in full. Financial corrections will be reflected on your next invoice.

  • Can I make a payment prior to receiving my quarterly invoices?
    • Customers must wait to remit tax payments until the quarterly invoices are issued and delivered to the SLIP Inbox. Otherwise, there is no way to ensure all transactions are accurate and that the correct amounts are being paid.
  • Can I apply my credit memo to other invoices that are due?
    • Transaction fee credits are automatically applied during the billing process. In the event a credit has been applied to an outstanding invoice, you will receive a statement showing the remaining balance due or credit balance.

      Tax credits can only be applied toward the same state tax for the same account. For instance, a South Dakota tax credit cannot be applied to a Tennessee tax amount due. Additionally. credits cannot be invoiced to one account and then applied to another account, even for the same state tax.

      If you have a credit balance on a state tax invoice, it must roll forward one calendar quarter to be applied to subsequent invoices. If the credit balance remains outstanding after one quarter, you may request a refund of the taxes. To request a refund, contact our accounting department at slas.accounting@fslso.com or 877.267.9855, option 3.

  • Why did I receive an invoice and a statement?
    • Customers with an outstanding SLAS Transaction fee balance (amount due or credit amount) from the preceding quarter will receive a statement in addition to their current quarterly invoice. Customers who receive a statement should pay the statement amount (if applicable).

  • What information do I need to submit ACH payments?
    • You will need your bank account and routing numbers when submitting an ACH payment. Please provide your bank with the Company IDs listed below prior to submitting the ACH payments in SLIP.

      All ACH payments are submitted securely online in SLAS SLIP.

      Payee

      Invoice Type

      Payment Type

      Payment Information

      South Dakota

      Taxes

      ACH Only

      Company ID: 1466000334
      Company Name: SD DLR-DIV OF INS
      Entry Description: SURPLSLNES

      Tennessee

      Taxes

      ACH Only

      Company ID: V626001445
      Company Name: Tennessee DCI

      Wyoming

      Taxes

      ACH Only

      Company ID: A830208667
      Company Name: Wyoming Insurance Department

      SLAS Transaction Fee (FSLSO)

      Transaction Fee

      ACH or Check

      Company ID: 2593501857
      Company Name: FSLSO SLAS Fee

  • What are the remittance addresses for tax and SLAS Transaction fee invoices?
    • All state tax invoices must be paid via ACH transaction in SLIP. SLAS Transaction fee invoices can be paid by ACH in SLIP or by check.

      If you are paying by check, please remit the payment to one of the following addresses:

      Mailing Address

      Overnight Address

      FSLSO
      P.O. Box 946593
      Atlanta, GA 30394-6593

      Wells Fargo Lockbox Services - #864593
      3585 Atlanta Avenue
      Hapeville, GA 30354

  • How do I apply for a refund of taxes, assessments, or SLAS Transaction fees?
    • If you have a credit balance on a state tax invoice, the credit must roll forward one calendar quarter to be applied to subsequent invoices. If the credit balance remains outstanding after one quarter, you may request a refund of the taxes. To request a refund, contact our accounting department at slas.accounting@fslso.com or 877.267.9855, option 3.
  • I cannot find my payment confirmation. Where can I find this information?
    • To find payment confirmations, navigate to the Invoicing tab and click on View Payment History. The View Payment History page shows all payments ever made through SLAS Clearinghouse. The confirmation number is the number listed in the column labeled Payment #. Click the payment number to view the payment details in a print-friendly format. All payment history information will always be available in SLIP.